Focus on Client Satisfaction and Communication

The firm aspires to render sound professional services importance to client’s satisfaction in terms of timely and effective delivery of services. The firm recognizes that open and ongoing communications with the client is imperative for ensuring timely response to the client's requirements and execution to be foremost. The firm, by utilizing the experience and expertise of the partners, has devised a risk based audit approach to ensure that the audits, besides ensuring compliance, help in identification of critical areas where business related controls require improvements thus enabling the management to take actions to strengthen the controls. A gap between the clients’ expectation and perception of the client’s requirements is highly undesirable. Thus emphasis is on defining clients requirements, feedback and using this communication process to enhance services rendered.

Times have changed during our more than 35 years in business, but our values have not. We’ve earned our clients trust through hard work, knowledge, reliability and confidentiality Our dedication to excellence and our creative approach may be the reasons we are the largest independent agency in our area, but we like to think its because we treat our clients the way we’d like to be treated - friendly and professionally